Facebook has officially apologised for a bug in
its system that led to the contact information of 6 million users being
accidentally let out. According to the company, on Friday a bug was encountered
that resulted in the contact information, such as email addresses or phone
numbers, being accessed by other users who either had some contact information
about that user or some mutual connection with them.
In a note that was released by Facebook
Security yesterday, the company said that the root cause of the problem is
“pretty technical” and was caused due to its "Download Your
Information" tool. The Download Your Information tool, as the name
suggests, allows users to access and save a copy of their personal account
archive. This archive includes pictures and posts which may have connections or
mentions of other users who are mutual friends. Facebook has always used the
additional information that users upload on the site to streamline the friend
suggestions that it provides for users.
And that is where the bug
comes in. While tailoring personal data, the bug shifted some of the personal
information such that it was accidentally stored in the affected user’s contact
information, as a part of their Facebook accounts.
Thus, if someone were to use Download Your Information to get a
copy of their account archive, they may have been provided with additional
e-mail addresses or telephone numbers for their contacts, or for people that
they have some form of connection with on the social networking site. And that
is only part of the problem. Because the contact information was provided by
other people on Facebook, the accuracy of the information can be questioned.
While the 6 million users who were affected by this represent a
fraction of the 1 billion users that Facebook boasts, it is still a security
flaw that has the potential to scare away prospective users. Facebook has said
that there seemed to be no malicious intent behind the bug, and that it has
fixed the problem and will soon inform all affected users via email.
Ironically, the bug was
found not by Facebook's security team, but by someone who was taking part in
Facebook's "White Hat" hacker
programme, which offers a bounty for anyone who can find bugs on the
site, paying a minimum reward of $500 per bug. The bounty is awarded
"based on [the bug's] severity and creativity," according to
Facebook's White Hat page.
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